Privacy Policy

Vitality Testosterone & Weight Loss ("we," "our," or "us") is committed to protecting the privacy of every visitor and patient. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at vitalitytestosterone.com or interact with our services.

Information We Collect

Information You Provide

• Contact information — name, email address, phone number, and preferred contact time submitted through our consultation request form.
• Service interest — the treatment or service you select when requesting a consultation.
• Communications — any messages, questions, or feedback you send us directly.

Information Collected Automatically

• Device & browser data — IP address, browser type, operating system, device type, and screen resolution.
• Usage data — pages visited, time spent on pages, referring URLs, and click behavior.
• Cookies & analytics— we use Google Analytics (GA4) to understand site traffic and improve the user experience. GA4 may collect anonymized usage data per Google's data processing terms.

How We Use Your Information

• To respond to consultation requests and schedule appointments.
• To communicate with you about your inquiry or treatment.
• To improve our website, services, and patient experience.
• To comply with legal obligations and protect our rights.
• To send administrative communications related to your inquiry (we do not send unsolicited marketing emails).

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers — trusted third-party tools that help us operate (e.g., email delivery via Resend, form processing, analytics via Google). These providers are contractually obligated to protect your data.
• Legal requirements — if required by law, subpoena, or governmental request.

Protected Health Information (PHI)

This website does not collect Protected Health Information as defined by HIPAA. Clinical health information is collected and managed exclusively through our electronic health records system (SimplePractice) and is governed by our HIPAA Notice of Privacy Practices.

Cookies

We use cookies and similar technologies for analytics and site functionality. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure hosting on Vercel's infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. Texas residents may have additional rights under the Texas Data Privacy and Security Act (TDPSA).

Third-Party Links

Our website may contain links to third-party sites (e.g., Google Maps, SimplePractice). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children's Privacy

Our services are intended for adults 18 years and older. We do not knowingly collect information from individuals under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: (830) 368-4122
• Email: info@vitalitytestosterone.com
• Address: 28711 I-10, Boerne, TX 78006